Independent Evaluation of NRC’s Use and Security of Social Media

Monitor, note, and engage frequent posters, commenters, and active Twitter followers.

Develop and implement a process to evaluate and monitor NRC„s influence scores quarterly to capture and understand existing user sentiments, behavior, and awareness.

Develop and implement a process to evaluate how NRC‟s score rises or falls dependent on a rise in readership or engagement and adjust strategies depending on outcome.

Develop and implement a process to solicit feedback from digital influencers about what they see are trends, preferences and needs in information and content within the digital nuclear community.

Update the agency‟s information management and security policies to include social mediaA) Include social media policy guidance in the revised MD 3.2, Privacy Act in accordance with guidance provided in OMB Memorandum 10-23, Guidance for Agency Use of Third Party Web Sites and Applications.B) Revise MD 3.53, Records and Document Management Program and include social media in accordance with the guidance provided in NARA Bulletin 2011-02, Guidance on Managing Records in Web2.0/Social Media Platforms.C) Revise the existing PII Breach Notification Policy and Computer Security Incident Response Policy to include the following statement: All of the information contained in this policy applies to the use of social media.