U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Breadcrumb

Independent Evaluation of NRC’s Use and Security of Social Media

Report Information

Date Issued
Report Number
OIG-13-A-08
Report Type
Inspection / Evaluation
Joint Report
No
Agency Wide
No (location specific)
Questioned Costs
$0
Funds for Better Use
$0

Recommendations

Broaden NRC‟s definition of success beyond quantitative viewership rates to include qualitative evaluations of digital influence, thought leadership within the nuclear social media discussion, and strength of relationships with prominent influencers.

Develop and implement a process to monitor user activity on NRC‟ s social media platforms after content posts to evaluate content vitality and network distribution.

Develop a baseline for performance by benchmarking NRC‟s social media metrics (i.e., viewership, subscriptions, shares, and influence) against activity within the digital nuclear industry community.

Generate content periodically that provides unique access to nuclear facilities and nuclear resources by providing photos and information.

Make article authors more prominent by including the blog article byline at the top of each post (rather than the bottom) so readers are immediately aware of who wrote the articles.