Audit of NRC's Freedom of Information Act Process
Report Information
Recommendations
Implement technology, such as RedactXpress, in the regions and larger program offices to more efficiently process FOIA requests.
Conduct annual reviews to determine the feasibility of upgrading technology within OIS to more efficiently process FOIA requests.
Develop a process to ensure that the FOIA office’s information technology needs are met in a timely manner, specifically with regard to FOIAXpress updates.
Develop and implement an OCHCO and DOJ-approved formal training and development program for all FOIA office personnel.
Obtain DOJ FOIA e-learning training modules and encourage all agency staff to pursue completion through annual agency communications.